2021 Automated Personalization Study

and/or watch our sessions with techtalk.travel
from the 20th of January 2022 / 23rd of March 2022.

or our session at HSMA E-Day in Munich from the 12th of May 2022.

How can machine learning (ML) trigger relevant responses for individual guests and target groups?
How can intent-based technology help to increase conversion?
Does personalized pricing yield better vs. target segment pricing?
Which technologies (tools/integrations) are required, and which skill sets?
What are the new, trust-building factors for guests in a post-pandemic world and how can ML help?
What are the most important use cases/services, where ML can assist the process?
How can hotels optimize data collection (avoiding data silos) and effectively manage automation?
Can new technology be rolled out fast, and how are the integration levels with existing infrastructure?
What is the potential of operational cost savings via ML including areas of highest impact?